National messaging
Neutropy + Healthlink
How Neutropy connects to Healthlink to take referrals from inbox to booked appointment automatically.
What Healthlink is
Healthlink is Ireland's national health messaging service, operated as part of the HSE, which carries clinical messages such as GP referrals, lab results, and hospital correspondence between practices and hospitals. GP referrals travel over Healthlink as structured HL7 v2.4 messages.
How Neutropy connects
Neutropy reads incoming Healthlink GP referrals in their native HL7 v2.4 format, extracting the structured referral, provider, and priority fields deterministically before any processing. Patient identifiers are stripped before any free-text clinical section is interpreted, and only anonymised text is ever passed to a model. The result is a clean, structured referral that Neutropy can act on and book into the hospital's PMS or EHR.
In practice
An Irish hospital or clinic receives GP referrals through Healthlink as HL7 v2.4 messages that a person would otherwise open, read, and re-key. Neutropy ingests the Healthlink referral directly, parses it into structured data, calls the patient, and books the appointment into the destination PMS or EHR. The referral moves from Healthlink inbox to booked appointment automatically, with no manual re-keying and no patient data exposed to a language model.
Healthlink is a third-party system that Neutropy integrates with. Neutropy connects to it through standards-based interfaces and does not claim any partnership, certification, or endorsement.
Frequently asked
What format do Healthlink referrals use?
GP referrals arrive over Healthlink as HL7 v2.4 messages (the REF_I12 referral structure). Neutropy parses these deterministically and strips all patient identifiers before any clinical free-text is interpreted.
Does Neutropy send patient data to an AI model when reading Healthlink referrals?
No. Structured fields are extracted deterministically without a model, and all patient identifiers are removed before any anonymised clinical text is passed for interpretation.
Explore more
See Neutropy work with Healthlink.
Book a demo and we will walk through how Neutropy reads your referrals, calls your patients, and books straight into Healthlink.
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