Every referral sorted.
Neutropy triages ENT referrals and books audiology first.
Hi Liam, before you see the consultant we need a hearing test. I can book you on Monday at 9:40.
Hearing test booked
Trusted by teams at Irish hospitals and clinics
Results
- 63%shorter hold times
- 2.8×faster from referral to appointment
- 90%with the hearing test done before review
- 4 hrsof staff phone time saved a week
Hearing tests, urgent referrals and high call volumes keep ENT teams on the phone.
Neutropy writes up every call: the outcome, what the agent said and the next step.
What Neutropy does for ent
Ear, nose, throat, and head and neck, by your rules.
- Referral Triage
- Audiology First
- New Patient Form
- Cancellation Backfill
How it works
Neutropy reads the referral, the list or the bill. It calls the patient from your clinic number, in their language. Every outcome goes back to your EHR, with an audit entry.
- Neutropy forms
- Intake, pre-op, consent and insurance forms run on Neutropy, so there is nothing to integrate.
- Your EHR, kept up to date
- Every outcome is written back to your PMS or EHR, with an audit entry.
Questions
Does the agent triage urgent ENT referrals?
The agent reads each referral and sorts it by the rules your consultants set. Suspected head and neck cancer referrals go to your team the same day.
Can Neutropy book the hearing test before the consultation?
Yes. Where your pathway needs it, the agent books audiology first, then the consultant visit.