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Neutropy Dermatology

Every patient ready to start treatment.

Book every referral, remind each patient what their treatment needs and cut missed appointments with a call, not a text.

Up to 50%fewer missed appointments when a voice agent makes the reminder call, not a text.Results vary by clinic.

See it for your dermatology service

A 15-minute walkthrough. We reply within one working day.

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Read. Prepare. Call. Record.

Every agent works the same way, inside the system your team already uses.

Step 1

Reads the referral and the record

The agent reads the referral and the patient's record in your system, extracts what matters and flags what is missing. Identifiers are removed before any AI model reads clinical text.

Healthlink · GP referral

General Referral Form

Patient:
Niamh Kavanagh
Age:
24
Referring GP:
Dr K. O'Brien
Clinic:
Dermatology
Priority:
PriorityRoutine
Mobile:
Mobile083 *** 5518

Reason for referral:

ConditionSevere nodular acne, failed 2 courses of antibiotics.

Please assess for Pregnancy test neededisotretinoin.

As receivedAs Neutropy reads it

Neutropy Dermatology

Meet the agents

Each agent does one job. A person on your team oversees it.

Referral agent

Reads every referral when it arrives, extracts the details and flags anything missing.

Overseen by your admin team

Treatment prep agent

Reminds patients of what their treatment needs, such as a pregnancy test before isotretinoin.

Overseen by your dermatology nurses

Scheduling agent

Books, reschedules and refills cancelled slots from your list.

Overseen by your admin team

When patients arrive unprepared, everyone loses.

The consultant's time is wasted, the room sits empty and the waiting list grows.

Arrives without the required pregnancy test

Reminded of the test, and confirms it is booked

Gets a text with only a date and time

Gets a call that says what to do, and by when

Waits weeks for the first call

Called the same day the referral arrives

Neutropy reminder call
“Before your visit on the 21st, your clinic needs a recent pregnancy test result. Have you booked it?”

Built from the patient’s own record, in words your clinic approves.

Neutropy for dermatology

Each patient hears what their own appointment needs. A patient starting isotretinoin is reminded of the pregnancy test, with the timing your clinic sets.

Patients confirm they have done what is needed before the day. Anyone who has not is passed to your team in time to rebook.

Every referral is read when it arrives and the patient is called the same day.

Each referral shows its full journey, with every call and outcome on the record.

Reminders

Referral journey

NK

Niamh KavanaghSAMPLE

Age 24 · Acne, isotretinoin start · Dermatology · Isotretinoin clinic

  1. Referral received09:02
    • Healthlink message into the referral inbox
  2. Referral read09:02
    • Specialty: Dermatology
    • Priority set by the GP: Routine
    • Identifiers removed before any AI model reads the text
  3. Appointment booked09:16
    • Patient called, three slots offered
    • Identity verified: name, date of birth, address, phone
    • Tue 21 Oct, 15:10, Isotretinoin clinic
  4. Reminder built from the record09:16
    • Isotretinoin start: pregnancy test needed before the visit
    • Rules and wording set by your clinic
  5. Reminder call7 days before
    • Patient told what to do and by when
    • Patient confirmed the test is booked
  6. Attendance confirmed2 days before
    • Patient ready for the visit

Patient data,
protected by design

Neutropy is built for health data from day one. Identifiers are removed before any AI model reads clinical text, and every call and booking is logged.

  • GDPR compliant
  • EU AI Act ready
  • Data stored and processed in the EU
  • ISO 27001 certification in progress
Visit the Trust center

Questions

No. The agent gives the reminder your clinic sets, in the words your clinic approves. Any clinical question is transferred to your staff.

See it work on your own referrals.In 15 minutes: a referral read, a patient called, a slot booked.

Book a walkthrough