NeutropyBook a walkthroughNeutropy Ophthalmology
Every referral booked. Every injection slot filled.
Neutropy reads each ophthalmology referral, calls the patient and books them into your clinic. Follow-up and injection cycles are confirmed on schedule, so fewer patients miss the visit that protects their sight.
Where ophthalmology services lose time
High-volume referral queues
Cataract, glaucoma and medical retina referrals arrive faster than an admin team can read and book them. Routine referrals wait weeks before the first call.
Missed treatment intervals
Patients on intravitreal injection programmes must return on a fixed interval. A missed or late visit is a clinical risk, and the slot is lost.
Older patients, more calls
Many ophthalmology patients are older and need a clear, patient phone call. That takes time your team does not have at scale.
Neutropy for ophthalmology
Each patient hears what their own visit needs. A patient whose pupils will be dilated is told not to drive to the appointment, and injection patients are confirmed ahead of each visit.
Every referral is read when it arrives and the patient is called the same day. Routine cataract and glaucoma referrals stop waiting weeks for a first call.
The agent speaks slowly, repeats dates and times when asked and hands the call to your staff at any sign of difficulty.
Each referral shows its full journey, from arrival to booked slot, with every call and outcome on the record.
NeutropyReminders
Referral journey
Mary DoyleSAMPLE
Age 74 · Medical retina · Ophthalmology · Medical retina clinic
- Referral received09:02
- Healthlink message into the referral inbox
- Referral readNeutropy09:02
- Specialty: Ophthalmology
- Priority set by the GP: Urgent
- Identifiers removed before any AI model reads the text
- Appointment bookedNeutropy09:16
- Patient called, three slots offered
- Identity verified: name, date of birth, address, phone
- Tue 14 Oct, 10:40, Medical retina clinic
- Reminder built from the recordNeutropy09:16
- Medical retina visit: pupils will be dilated, do not drive
- Next injection due in 4 weeks
- Rules and wording set by your clinic
- Reminder callNeutropy3 days before
- Date and time repeated on request
- Patient confirmed a lift is arranged
- Next injection confirmedNeutropy4 weeks later
- Confirmed seven days before the visit
Patient data,
protected by design
Neutropy is built for health data from day one. Identifiers are removed before any AI model reads clinical text, and every call and booking is logged.
- GDPR compliant
- EU AI Act ready
- Data stored and processed in the EU
- ISO 27001 certification in progress
Questions
No. The agent handles scheduling and administration only. If a patient reports a change in vision or another symptom, the call is transferred to your staff.
See it with your own referrals.A 15-minute walkthrough for your ophthalmology team.
Book a walkthrough