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Neutropy Ophthalmology

Every referral booked. Every injection on time.

Book every referral, confirm every injection visit and tell each patient what their visit needs, with AI agents your team oversees.

See it for your ophthalmology service

A 15-minute walkthrough. We reply within one working day.

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Read. Prepare. Call. Record.

Every agent works the same way, inside the system your team already uses.

Step 1

Reads the referral and the record

The agent reads the referral and the patient's record in your system, extracts what matters and flags what is missing. Identifiers are removed before any AI model reads clinical text.

Healthlink · GP referral

General Referral Form

Patient:
Mary Doyle
Age:
74
Referring GP:
Dr K. O'Brien
Clinic:
Ophthalmology
Priority:
PriorityUrgent
Mobile:
087 *** 4412

Reason for referral:

ReasonSudden distortion in left eye over 2 weeks, Suspected?wet AMD.

Please see urgently in Clinicmedical retina.

As receivedAs Neutropy reads it

Neutropy Ophthalmology

Meet the agents

Each agent does one job. A person on your team oversees it.

Referral agent

Reads every referral when it arrives, extracts the details and flags anything missing.

Overseen by your admin team

Treatment interval agent

Confirms each injection visit ahead of time, so no interval is missed.

Overseen by your clinic nurses

Visit prep agent

Tells each patient what their visit needs, such as a lift home after dilation.

Overseen by your clinic nurses

Scheduling agent

Books, reschedules and refills cancelled slots from your list.

Overseen by your admin team

When patients arrive unprepared, everyone loses.

The consultant's time is wasted, the room sits empty and the waiting list grows.

Drives to a visit where pupils are dilated

Told to arrange a lift home

Misses an injection interval

Confirmed ahead of every visit

Waits weeks for the first call

Called the same day the referral arrives

Neutropy reminder call
“Your pupils will be dilated at Tuesday's visit, so please arrange a lift home.”

Built from the patient’s own record, in words your clinic approves.

Neutropy for ophthalmology

Each patient hears what their own visit needs. A patient whose pupils will be dilated is told not to drive to the appointment, and injection patients are confirmed ahead of each visit.

Every referral is read when it arrives and the patient is called the same day. Routine cataract and glaucoma referrals stop waiting weeks for a first call.

The agent speaks slowly, repeats dates and times when asked and hands the call to your staff at any sign of difficulty.

Each referral shows its full journey, from arrival to booked slot, with every call and outcome on the record.

Reminders

Referral journey

MD

Mary DoyleSAMPLE

Age 74 · Medical retina · Ophthalmology · Medical retina clinic

  1. Referral received09:02
    • Healthlink message into the referral inbox
  2. Referral read09:02
    • Specialty: Ophthalmology
    • Priority set by the GP: Urgent
    • Identifiers removed before any AI model reads the text
  3. Appointment booked09:16
    • Patient called, three slots offered
    • Identity verified: name, date of birth, address, phone
    • Tue 14 Oct, 10:40, Medical retina clinic
  4. Reminder built from the record09:16
    • Medical retina visit: pupils will be dilated, do not drive
    • Next injection due in 4 weeks
    • Rules and wording set by your clinic
  5. Reminder call3 days before
    • Date and time repeated on request
    • Patient confirmed a lift is arranged
  6. Next injection confirmed4 weeks later
    • Confirmed seven days before the visit

Patient data,
protected by design

Neutropy is built for health data from day one. Identifiers are removed before any AI model reads clinical text, and every call and booking is logged.

  • GDPR compliant
  • EU AI Act ready
  • Data stored and processed in the EU
  • ISO 27001 certification in progress
Visit the Trust center

Questions

No. The agent handles scheduling and administration only. If a patient reports a change in vision or another symptom, the call is transferred to your staff.

See it work on your own referrals.In 15 minutes: a referral read, a patient called, a slot booked.

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