Neutropy Referral Management
Neutropy reads each GP referral the moment it arrives, orders it by the priority the GP gave, calls the patient and books them in. Before the visit, each patient gets a reminder built from their own record.
Referrals arrive through Healthlink, email and post, and sit in an inbox until someone has time to open them.
In a busy inbox, urgent referrals wait in arrival order. Priority depends on who opened what, and when.
A referral with no phone number or no reason for referral is found days later, when someone tries to act on it.
Every referral is read when it arrives. No referral waits in the inbox overnight, whatever the volume or whoever is on shift.
The patient is called, offered slots from your diary and booked, usually within minutes of the referral arriving.
The referral model extracts every field and flags anomalies at once: missing contact details, no reason for referral, an unclear priority. Your team fixes them before they delay the patient.
Each referral shows its full journey, from arrival to booked slot, with every call and outcome on the record.
Referrals
Referral journey
Sean MurphySAMPLE
Age 52 · Cardiology referral · Referral inbox
Neutropy is built for health data from day one. Identifiers are removed before any AI model reads clinical text, and every call and booking is logged.
Structured Healthlink referrals, and letters that arrive as PDF or scan. Identifiers are removed before any AI model reads clinical text.
See it with your own referrals.A 15-minute walkthrough for your referral management team.
Book a walkthrough