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Neutropy Referral Management

Every referral read, triaged and booked.

Read every GP referral the moment it lands, order it by priority and book the patient in.

See it for your referral management service

A 15-minute walkthrough. We reply within one working day.

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Read. Prepare. Call. Record.

Every agent works the same way, inside the system your team already uses.

Step 1

Reads the referral and the record

The agent reads the referral and the patient's record in your system, extracts what matters and flags what is missing. Identifiers are removed before any AI model reads clinical text.

Healthlink · GP referral

General Referral Form

Patient:
Sean Murphy
Age:
52
Referring GP:
Dr K. O'Brien
Clinic:
Cardiology
Priority:
PriorityUrgent
Mobile:
No mobileNot given

Reason for referral:

ReasonChest pain on exertion, 3 weeks.

ECG normal. Please see urgently in Specialtycardiology.

As receivedAs Neutropy reads it

Neutropy Referral Management

Meet the agents

Each agent does one job. A person on your team oversees it.

Intake agent

Reads every referral the moment it lands and extracts the details.

Overseen by your admin team

Triage agent

Orders referrals by the GP's priority and flags anomalies, such as a missing phone number.

Overseen by your clinicians

Booking agent

Calls the patient, offers slots and books them into your system.

Overseen by your admin team

Referrals that wait cost patients time.

Patients wait longer not because the clinic is slow, but because no one read the referral in time.

Referral waits days to be read

Read the moment it lands

Urgent work sits behind routine work

Worked in the order of the GP's priority

Missing details found too late

Flagged to your team at once

Neutropy reminder call
“Hello Sean, I'm calling from the cardiology clinic about your referral. I can offer you three appointments.”

Built from the patient’s own record, in words your clinic approves.

Neutropy Referral Management

Every referral is read when it arrives. No referral waits in the inbox overnight, whatever the volume or whoever is on shift.

The patient is called, offered slots from your diary and booked, usually within minutes of the referral arriving.

The referral model extracts every field and flags anomalies at once: missing contact details, no reason for referral, an unclear priority. Your team fixes them before they delay the patient.

Each referral shows its full journey, from arrival to booked slot, with every call and outcome on the record.

Referrals

Referral journey

SM

Sean MurphySAMPLE

Age 52 · Cardiology referral · Referral inbox

  1. Referral received09:02
    • Healthlink message into the referral inbox
  2. Referral read09:02
    • Extracted: specialty, reason, priority, contact details
    • Priority set by the GP: Urgent
    • Anomaly flagged: no mobile number
    • Identifiers removed before any AI model reads the text
  3. Missing phone number flagged09:03
    • Sent to your team to confirm with the GP
  4. Patient called10:41
    • Identity verified: name, date of birth, address, phone
    • Three slots offered
  5. Appointment booked10:43
    • Wed 8 Oct, 11:15, Cardiology clinic
  6. Written to your system10:43
    • Booking and call summary saved

Patient data,
protected by design

Neutropy is built for health data from day one. Identifiers are removed before any AI model reads clinical text, and every call and booking is logged.

  • GDPR compliant
  • EU AI Act ready
  • Data stored and processed in the EU
  • ISO 27001 certification in progress
Visit the Trust center

Questions

Structured Healthlink referrals, and letters that arrive as PDF or scan. Identifiers are removed before any AI model reads clinical text.

See it work on your own referrals.In 15 minutes: a referral read, a patient called, a slot booked.

Book a walkthrough